The Law School Admission Council (LSAC) provides products and services to ease the law school admission process and is best known for administering the Law School Admission Test (LSAT®).
LSAC seeks the following:
Analyst - Information Systems Specialist
Job Code: AISS - CJ
LSAC Technical Support Services is seeking a Technical Analyst, who will be primarily responsible for offering telephone and email support to external customers using LSAC's web-based applications. The Technical Analyst will also provide colleagues and internal customers with telephone, email, and deskside troubleshooting for both hardware and software including Windows 7 and 10, Microsoft Office, and a variety of web-based applications. Other projects and responsibilities, such as enterprise image deployment or mobile device support, will also be assigned as needed. The Technical Analyst must be a highly technical individual with the ability to find and focus on resolving the root cause for issues as well as determine effective solutions. All Technical Analysts must maintain security best practices when dealing with account information and organizational assets.
1 to 3 years of technical support experience supporting computer hardware and software is required. The candidate should also have some experience with enterprise security, deployment, and imaging applications. A bachelor's degree in computer science, information systems, or related technology is preferred. Excellent organizational skills are also required as well as the ability to work independently and clearly communicate with team members while adhering to deadlines. Must be a team player with a strong commitment to customer service, interpersonal, problem-solving and troubleshooting skills and the ability to interact with individuals at all levels of computer literacy.
Only resumes with salary requirements will be considered. Application deadline is August 18, 2017.
LSAC takes great pride in its dedication to being an EOE/AA Employer. All qualified individuals, including minorities, women and people who are differently abled, are encouraged to apply.
Employment Type: Permanent
Work Hours: Full Time
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